How Do I Correct claims and rebill claims

Navigate to Charges from the main menu and then click on Edit Charges. On the charge Master window pull up the patient and select the encounter. Click on the encounter tab to make the required encounter level changes. Click on save once the changes are made. Click on the Details tab to make the required […]

Read More

How Do I Read a Claim Log Report?

From the main menu navigate to Charges and then click on Edit Charges Go to Claim Log tab and then click on Claims details Report Enter the Claim Date From and To, to run this report between two Claim Dates Enter the DOS From and To, to run claim log report between two Date of […]

Read More

How Do I Run charges on hold reports

From the main menu click on Report Central and then click on Superbill Tally Report 1. Select the Appointment Date 2. To run this report for a particular Legal Entity, select the Legal entity from the list. 3. To run this report for a particular Provider, first select the legal entity and then select the […]

Read More

See Different Colors on the Appointment Lists and why do they change

1. Lists the appointment for the selected day and their Status. Color is driven from the Charge status. ➢ All the untouched appointments appears with faded yellow color . ➢ Charges from HER appears with “New” status indicated by bright yellow ➢ Charges that are batched/submitted are indicated in light pink color ➢ Posted Charges […]

Read More

Add a Comment for the Charge

Add comments for an un-posted charge You can enter a comment for an un-posted charge from the Charge Entry screen 1. Click on the icon on the encounter line 2. Enter the Notes/Comments on the box that pop ups and click on Save & Close 3. To enter a claim level note, click on the […]

Read More