Description

Web Appointment Request Report provides information on the appointments requested through the Patient Portal application (a website that enables the patients to view their clinical information, book appointments, etc.). In order to generate the report, the practice should have Patient Portal enabled.

Significance

1. The report lists all the patients who have requested appointments through the portal. The report also displays request status and system status of appointments which can be used to analyze pitfalls in patient portal communication with the practice.

2. The Reports can be downloaded as Excel Spreadsheet by clicking on the  icon and can be downloaded as PDF by clicking on the  icon.

Search Filters of A8 Report

Field Description
Appt. Date From/To Provide Start and End dates or select an appropriate date range from the drop-down.
Appt. Request Date From/To Provide Start and End dates or select an appropriate date range from the drop-down.
Appt. Status Filter according to system-generated status such as CONFIRMED, CANCELED, MISSED
Portal Request Status Filter according to portal request statuses such as CONFIRMED, DELETED, PENDING, DECLINED

Search Screen of A8 Report

Sample A8 Report