1. Login to Practicesuite, from the menu on the left, select Security and choose User. Select a user from the list and click on the User Info page. Under User Access Restrictions, enter the name of the patients with restricted charts.

Set the Allowed to Break The Glass in Emergency Situation option to Yes.

2. From the clinical desktop, click on the Patient chart and search for a patient with restricted chart. The names of all patients with restricted charts will appear as “xxxx..”  Click on the “xxxx..” to trigger emergency access. Emergency access will be granted on entering the user name and password of the user.