To close Case information of an existing patient, open the Search Patient screen from the Patient module and search for the patient whose case is to be closed by entering the Last Name, First Name, Home Phone, MR# or DOB.
Select the name of the patient from the list to open the Patient Information page as shown below.
Click on the Case option to display the Case screen as shown below. Existing cases will be displayed in the list above. Select the case you wish to Close from the list
Enter the Close Date to close the case in the close date field
Click the Save button to update the changes and the case will be closed after the given Close Date.