Go to the Patient module from the main menu. From the Patient Search screen, search for the patient using any of the given parameters. Click on the icon and select Generate Letter(s) option from the menu. The Patient Letter List opens in a new window. From the letter list, select PRE_COLLECTION_LETTER and click on Print Letter. The letter opens in a new window. To edit the content on the letter click on button. Click on to print the letter.