PracticeSuite Release Note
Product Release Version: 18.6.0
EHR Version: EHR-18.0.0
Product Release Date: October 2018
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Part I – Enhancements
1. Authorization Desk:
We are introducing a new ‘Authorization Desk’ module to help users manage prior authorizations. Authorizations added in the system can be viewed and managed from this screen. To learn more about Prior-Authorization visit our website https://www.practicesuite.com/prior-authorization/
This is an on-demand add-on module.
In addition, authorizations can be assigned to users from the desk. Users can also set-up reminders from the ‘Notification’ menu.
2. X-SuperBill:
The X-SuperBill screen has been revamped and upgraded to the new UI. Users have the option to switch to Classic UI
Here are some of the notable enhancements:
a)Encounter Search:
Expandable Search Filters.
b)Claim Modification:
Inline edits for simpler and easier claim modifications.
c)Performance:
Improved performance and pagination.
d)Alerts:
Better display of Line and Claim level warnings/alerts are displayed.
e)Access:
Quicker access to Patient Info and Edit Charges screens.
3. Claims Workbench Changes:
- Some additional enhancements have been made to the Claims Workbench
- Switching between the tabs such as – Claims Dashboard, Claims History or Print/Rebill will refresh the claim status bucket & the counts.
- a. ‘Mark as Complete’ option to exclude claims manually from ‘Clearing House Rejects’, ‘Payer Rejects’ and ‘Pending Response’ buckets.
- b. “Include Worked” (Claims) filter to list any worked claims. Worked claims can be identified with a green tick mark. For a claim marked as Worked, the flag can be cleared by clicking on it.
4. Collection Manager Enhancements:
- Collection Manager upgraded to the new UI and with some minor enhancements.
- The following changes are made in the Collection Manager UI –
a. Color Code and New Fields:
- Additional fields made available in the Claim Info section. The fields show the claim age from DoS, First Follow-up and Last Follow-up date. Claims get color coded based on their age.
b. Collection Manager Report:
- Excel export includes additional fields and aligns with I8. Summary Encounter Line Activities Report and I9. Detailed Encounter Line Activities Report.
c. Category Listing:
- Status and Sub-status added to the category listing section.
d. Clinical Note:
- Clinical Notes can be accessed from Denial Workshop screen.
e. Document Management:
- Option to access Patient Documents.
f. Claim Status Hx:
- Shows Clearinghouse and Payer status response.
g. Claim Assignment:
- Users can assign claim(s) to a user and filter claims by user.
5. Eligibility UI:
- Eligibility response page has been made more intuitive with separate tabs to show Eligibility and Benefits information.
6. Fee Schedule Wizard:
- Users now can upload fee schedule(s) from the front end. The upload file must be in either excel or csv format.
7. Other enhancements/updates:
a. Guarantor:
- The system will show a warning when you attempt to add a minor as the Guarantor.
b. ERA:
- Enhancement in ERA matching logic to eliminate the recent reported matching issue.
c. Document Manager
- Rendering Provider selected in the Patient Info screen is defaulted as the Rendering Provider.
d. License #:
- Increased the field max length to accommodate larger numbers.
e. Aging Report:
- Legal Entity added to all aging reports.
f. Appointment Reminder:
- Menu renamed to ‘Notifications’.
g. View Previous Payments:
- ‘Include Fully Applied’ added to display Payments with the Status ‘FULLY APPLIED’.
Part II – Reports
1. I24 Invoice Reports:
- Primary Insurance filter added to the Invoice Reports.
2. I23 Financial Details by Service Location:
- Total Amount was not showing correct. This has been resolved
3. C2. Generate Patient Statement(s):
- Performance improvements in Statement Generation module.A new parameter added – ‘Exclude patient with Statement(s) sent in the last __ Days’.