Problem: I am prompted for a login ID and password when I try to view the Prescription.

Cause: You are encountering this due to the SameSite security features enabled in your Chrome browser.


You will have to disable some of the SameSite settings under Chrome://flags.

1. Open Chrome

2. In the browser search bar, type “chrome://flags” 

3. In the Search flags field, type, “Samesite” 

4. Select Disabled from the dropdown options.

6.       Select Relaunch at the bottom of the window.