To add a new case type, follow the below-given steps.

1. From the main menu, select Advanced Setup and then click on All Lookups.

2. On the Billing Lookups tab, click on CASE_TYPE from the Claim Lookup Types on the left and click button (highlighted in Image 1) to add a new Case Type.

Image 1

3. On clicking button, Image 2 shows up. Enter the Value, Value Description, and Code and check the checkbox Editable if you want to make it user editable.

Image 2

4. Click on Update. The newly added case type will be displayed as in Image 3.

Image 3