How to Bulk Reverse a Payment
For bulk reversal, go to Payments from the main menu and choose Enter/Edit Payments.
Look up the payment entry and use the Bulk Reverse button.
The Bulk reverse screen opens up.
Click on the Bulk Reverse option. A confirmation message appears:
“Are you sure you want to reverse all payments? This action will reverse all eligible postings and additionally may void, reverse, or transfer (as applicable) the posted transactions.”
Click OK to confirm the reverse.
Bulk Reverse Payment Scenarios
| Reversal Condition | Processing Result | System Message Displayed | Final Payment Status |
|---|---|---|---|
| All transactions eligible | Successful | Payments reversed successfully. Payment status reset to New. | New |
| Refunds in closed periods | Completed with Exceptions | Processing completed with exceptions. Refund amounts in closed accounting periods were excluded. | Partially Applied |
| Transfers with low balance | Completed with Exceptions | Processing completed with exceptions. Transfers with insufficient on-account balances were excluded. | Partially Applied |
| Closed Periods & Low Balance | Completed with Exceptions | Processing completed with exceptions. Refunds/transfers that fall within a closed accounting period or where there was insufficient balance to reverse were excluded. | Partially Applied |
| Closed Period | Failed | Unable to reverse payment because one or more associated refunds fall within a closed period. | No Change |
| Fully Applied | Failed | Unable to reverse payment because the amount was transferred to another payment that is now fully applied. | No Change |
| Closed Period & Applied | Failed | Unable to reverse payment because of the following reasons: 1. Refunds are associated with the payment that fall in a closed period 2. An amount transferred from the payment has been fully applied. | No Change |