Case and encounter are co-related and relates the patient insurance (Patient himself)to each bill items ( Encounter). Hence you can find the case and encounter listed in Edit charges.

From the Main Menu, select Charges and click on Edit charges to open the Edit charges page.

When the Edit charge page opens up, click on the patient field and enter either the patient name or MRN# to search patient. As you type the patient details, a list of patients appears as a drop-down list. Select the Patient.

Once the patient is selected, the Edit charges page for the respective patient appears as follows.

The list of all the encounters for a patient will be displayed in the Encounters list on the left pane. Shown below is the list of Encounters for a patient.

In the Encounters list, the details are displayed under three levels as shown in the image above.

  1. The first level shows the information of the patient retrieved through the search criteria. This level displays the MR# of the Patient. Patient Name and the Date of Birth. On pointing the mouse over this level, this information is displayed clearly as a tooltip.
  2. The second level shows the information of the Cases related to the patient. This level displays the Case Type, Case Number, and the doctor’s name. On pointing the mouse over this level, this information is displayed clearly as a tooltip.
  3. The third level shows information on the Encounter. This level displays the Date of service and Place of service(Code). On pointing the mouse over this level, this information is displayed clearly as a tooltip.