From the main menu, click on Advanced Setup and then click on Claim Lookups.

On the Search Claim Lookups screen, click on the button to add a new Claim Lookups.

Click on the  icon to select a Lookup Type.

The LookUp Type List screen opens in a new window. Click on a Lookup type to select it.

Here the lookup type is selected as CASE_TYPE.

Enter a code and value for the new case type.

Click on Save after entering all the required information.

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