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Do I inactivate the insurance if the same insurance level changes from secondary to primary or vice-versa?

/FAQs / FAQs - Patient & Patient Account / Do I inactivate the insurance if the same insurance level changes from secondary to primary or vice-versa?
  • November 26, 2018
  • Sherin James
On Demand Webinar Series

If any claims are submitted for the particular insurance company, it is required to end-date the insurance and add a new one with updated coverage information.

If the claims have not been submitted then we can manually change the coverage from Primary to secondary or vice-versa

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