The payment reversal is done when payment is mistakenly applied to an encounter line. The reversal process reverses the amount back to the parent payment. The button in the charge master is used for this purpose. The reversed amount will be reflected in the unapplied amount of the parent payment. To do payment reversal, follow the below-given steps.
1. Select Charges from the main menu and then click on Edit Charges.
2. On the Edit Charges (Charge Master) screen, enter the Patient Name and click on the required encounter on the left pane (see Image 1).
4. Enter the Rev. Paid amount against the payment which has to be refunded. If there was an adjustment in the initial paid amount that needs to be reversed, enter the Rev. Adj. amount.