From the main menu, click on Charges and then go to Edit Charges.
On the Edit Charge (Charge Master) screen, enter the Patient Name and click on the DOS from the right to reverse a payment.
To reverse payment for a line item, click on the button corresponding to that line. The following screen pops up once the button is clicked.
Enter the Paid and Adjusted amount that needs to be reversed.
Select an appropriate Status from the drop-down and click on Reverse.