It is used to pull the claim with categorized claims by saving them with specific Collections Status and Collections Sub Status to easy to work interface.
Can I work my patient AR through Collection Manager? Are any patient responsible lines seen in Collection Manager?
Collection Manager is for working insurance AR, this does not show patient AR
Collection and Denial Workbench ( Collections Manager) is a Revenue Management tool, and has an easy to work interface to review and work on your unpaid and denied insurance claims. Any unworked insurance claim that’s generally outstanding over days is pulled on to the C/D Workbench.
Any outstanding or denied claims can be tracked and followed up effectively using the Collection Manager . The collection manager has the capability to differentiate between denied claim and no response claim giving the collector wider visibility
To track collection activities, check the G3. Collector Productivity Report from Report Central.
Go to Charges from the main menu and choose Edit Charges option. Search and lookup the Patient DOS. Change the Line Sub Status and click on Save Line.