Handling ERA Auto Posting Most Common Scenarios

  • Thripta
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+-1. ERA without Errors/Exceptions—How to Post an ERA?

Steps to Auto-Post

  1. Click  Auto-post on the ERA Listing page.
  2. On the Pre-post review screen, review the payment details and edit if required.
  3. Click Confirm and Process ERA button.
  4. Click Autopost on the Posting Overview screen.
  5. The auto-post confirmation shows your total posted claims and amounts. Click the Posting Detail Report on this screen to view the full posting information.

 

+-2. ERA with Exceptions—How to Resolve?

Steps to Auto-Post ERA with Exceptions

* This section focuses exclusively on Overposted Claim exceptions. Instructions for other scenarios are located on the ERA Exceptions page.

  1. Click  Auto-post on the ERA Listing page.
  2. On the Pre-post review screen, review the payment details and edit if required.
  3. Click Confirm and Process ERA button.
  4. On the Posting Overview Screen, click on the claim in the exception list. Correct the negative balance by adjusting the amounts.
  5. Click Save. The claim will be auto-posted. The auto-posting confirmation screen appears with the details of posting.
+-3. ERA with a Reversal (status code 22)—How to Post the Reversal?

Steps to Auto-Post ERA with Reversals

  1. Click  Auto-post on the ERA Listing page.
  2. On the Pre-post review screen, review the payment details and edit if required.
  3. Click Confirm and Process ERA button.
  4. On the Posting Overview Screen, click Auto Post.
  5. The reversal will be auto-posted. The auto-posting confirmation screen appears with the details of posting.
+-4. ERA with a Provider Adjustment (PLB) Reversal—How to Post the Reversal?

Steps to Auto-Post ERA with PLB Reversal

  1. Click  Auto-post on the ERA Listing page.
  2. On the Pre-post review screen, click the PLB Recoupments/Reversals Present.
  3. The PLB matching screen appears, where a payment in the system is searched using Claim #, Check #, or Payment #.
  4. Once the payment is identified, select it from the list and click Confirm Match and then click Done to return to the Pre-Post Review screen.
  5. Click Confirm and Process ERA button.
  6. On the Posting Overview Screen, click Auto Post.
  7. The PLB reversal will be auto-posted. The auto-posting confirmation screen appears with the details of posting.

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