Hold Charges

How to Place Charges on Hold Posted and unposted charges require different methods to place them on hold. Unposted charges can be put on hold from the charge entry screen, while posted charges can be put on hold from the Charge Master screen. How to Hold Unposted Charges 1. To put unposted charges on hold […]

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Enter Anesthesia Time

Record Anesthasia Time To enter the anesthesia time of a procedure, click on the line note icon  on the encounter line. On the box that pops up (see Image 1), enter the anesthesia time. The time should be in HH:MM format; click Save & Close to save the info.  

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Override the Line Status

Insurance claims can be overridden to bill individual lines to the patient or to write them off. The Override drop-down in each line in the charge entry screen is used for this purpose. By default, the Override value is set to None, indicating that no specific override has been applied to the line. As a […]

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Create a Patient from Charge Entry

A new patient record can be added from the charge entry screen. To do so, follow the steps below. 1. Select the Charges from the main menu and click on Enter Charges. 2. Click on the + button beside the Patient search (highlighted in Image 1). Patient Demographics opens up. 3. Enter all the required […]

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Enter charge with a different Service Location/Facility

How to Change POS and SE from Charge Entry Screen Place of Service and Service Location in the charge entry screen populates from the corresponding fields provided on the Billing Options page. To change the place of service and service location during charge entry, follow the steps below. 1. Select Charges from the main menu […]

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Authorization in the Charge Entry Screen

The authorization field in the Charge Entry screen gets populated according to the case selected. Some key points to be noted are a. All authorizations for the patient from the primary payer in the selected case will be available in the Authorization field drop-down. b. If the selected case is a cash case, then all […]

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Void Submitted Claims

Void Submitted Claims 1. Go to Charge Master. Select the patient and click on the required encounter. 2. In the Resubmission Code field, select Void/Cancel or Prior Claim. 3. In the Original Ref# field, provide the original claim# as given in the EOB/ERA. 4. Go to Details tab ->Others, in the Claim Note/Special Instruction field, […]

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