Lab Hub

Lab hub is the latest enhanced lab page in PracticeSuite that has order tracking facility. Lab Hub can track all orders and send the pending orders to lab conveniently.

How to Access Lab Hub

Go to EHR Advanced->Lab Hub.


Go to Clinical desktop and click on the icon in the Lab Orders pane (highlighted in the Image below).

Note: The unprocessed results count in the Lab Orders screen will not depend on the filters selected in the Clinical Desktop. However, all other counts in the lab pane – Pending Orders, Sent Orders, and Processed Results will show counts based on the selected filters.

About Lab Hub Screen

Once the Lab Hub page opens, all pending orders in the last 15 days are shown by default.

Image 1

Search Filters on the Lab Hub

Search Field Description
Ordered On To show results for lab orders sent on a specific date range
Patient To show results for a specific patient
Lab To show results from a specific lab
Status To display results in the specific status(Pending Order, Sent Orders, Unprocessed Results, Processed Results)
Fetched Date To display results for a specific date range when the results were fetched
Test Date To display results of lab tests done in a specific date range
Provider To display results specific to a provider

Retrieve Lab Results

On the top right hand corner is the ‘Retrieve Lab Results’ Button (highlighted in Image 1). Select a lab from the lab drop-down beside this and click on it to fetch the results into the system.

Important columns in the Lab Hub page

Column Description
Ordered On Order Date 
Fetched Date Date on which the results were fetched
Test Date Date on which the test was conducted in the lab
Test Name (Hyperlink) Name of the test ordered; this link will take you to the chart from which this order was created; If chart is in “Completed”, the link will take you to the chart’s narration
Patient(Hyperlink) Patient Name; Click on it to go to Patient Demographics
MR# MR# of the patient
Ordering Provider Provider in the chart
Lab Name Lab from where the results are retrieved
Match Patient This column is relevant only for Unprocessed results; Type in the patient name here.( A warning symbol appears on the left hand corner in the listing for unmatched patients). Once matched, the result can be selected for processing.
Status Status of the lab results (Details in Table 1)
Tracking /Action items (For details see Table 2)

Statuses In the Lab Hub Page

Status Description
Pending Orders Orders in a patient’s chart that are not yet sent to the lab
Sent Orders Orders in the chart that have already been sent to the lab
Processed Results The results are imported into the system and processed. Status in the lab result will reflect in the status field.
Unprocessed Results The results are imported into the system and pending processing. Status in the lab result will reflect in the status field.

Table 1

Tracking/Action Items(  )

Menu Item Description
View Order For pending orders, this shows the order details. This is unavailable for all other statuses.
View Result If the results are processed, this option will be available and users can view the PDF output.
Send Submit pending lab orders to the lab.
View Requisition Available for all Orders in Sent status.
View Label Available for all Orders in Sent status.
Lab History This opens the lab tab of the patient’s chart and users can view the previous lab orders/results there.

Table 2

Processing the Results

1. After matching the patients for the unmatched results, select the required results by checking the box provided on the left.

2. If the provider code in the result doesn’t match with the provider in the system our system compares the last name and first name and picks the provider with the matching name. If this fails, the provider assigned to that patient in demographics will be picked.

3. If the result needs to be processed under a different provider, select the provider from the “Provider” drop-down beside the button.

4. Once the result is processed, a new chart will be created for this patient in EHR with encounter sheet name Lab Results-HL7; The level-1 component in this chart named ‘Laboratory’ will contain the lab results. Another level-1 in the Lab Results chart is the ‘Comments’ section where the user can add comments pertaining to the results.

Note: The result can also be viewed from  ‘Lab’ tab in the charting screen.