1. How does a mid-level provider access the New Crop site without restrictions?

Assign the provider to a supervising provider. For this, go to Security → User. Identify the user from the listing and click on on the far right. In the user edit screen that pops up, a drop-down for supervising providers can be seen; select one and save the changes.

2. Why am I not able to view Prescriptions? I am prompted for a login ID and password when I try to view the Prescription.

You are encountering this due to the SameSite security features enabled in your Chrome browser.

Solution:

You will have to disable some of the SameSite settings under Chrome://flags.

1. Open Chrome

2. In the browser search bar, type “chrome://flags” 

3. In the Search flags field, type, “Samesite” 

4. Select Disabled from the dropdown options.

5. Select Relaunch at the bottom of the window.

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