About Online Review Management

PracticeSuite offers a powerful module called Online Review Management, designed to help your practice gather valuable feedback from existing patients and improve your online reputation. This tool enables you to collect patient reviews and ratings efficiently—ultimately boosting your credibility and revenue.

In today’s healthcare landscape, a growing portion of physician revenue is influenced by online reviews. Statistics show that:

  • 84% of patients rely on online ratings when evaluating physicians
  • 77% of patients use reviews as the first step in choosing a new doctor
  • According to the Harvard Business Review, a 1-star increase in online rating can lead to a 5–9% increase in revenue

Having too few reviews can make your practice appear less trustworthy to potential patients. With PracticeSuite’s review software, every patient who visits your clinic receives a survey—making it easy for satisfied patients to share their experiences with just one click.

Happy patients are your strongest advocates and a true reflection of your practice’s success.