FAQs on Procedure Codes

1. How Can I add a Procedure Code? A New CPT can be added only to standard Fee Schedule. To open the Fee Schedule, go to the Setup menu and choose Fee Schedule. Image 1 Click on the  button (highlighted in Image 1). Fill in all the mandatory fields to create New CPT- Billable Code […]

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FAQs on Patient Statements

1. If a custom remit payment information needs to be indicated on the statement, where can this be entered? To send the same Communication Info to all statements generated:  Go to Setup -> Practice. Enter the payment information in the Patient Communication Info text box. To send a different Message during each Statement Generation:  Go […]

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How do I look up a DX code?

The ICD- 10 Lookup screen is an excellent training tool for physicians or practices in their transition to ICD-10. This lookup is available at Charge Entry screen, Charge Master and under Favorite diag. codes under Advanced Set up. To know more, click here.

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Can I create Custom Letter Templates?

Yes. You can create your own templates.  Go to Advanced Setup -> Letter Master and create a letter using the tags provided, group code(if necessary). After typing in the letter body, save the letter. To know more on how to create a letter,  click here.

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FAQs on Appointment Reminders

Is Phone call reminders available for appointment reminders? No. Phone call reminders are not available for appointment reminders. Why is the email information required for both text and email reminders? Email information is required for both text and email reminders so that the reminders goes out from that email. How to setup email or text […]

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How to auto run batch eligibility?

1. Go to Setup -> Practice. 2. Click button from the top right. 3. Choose Eligibility option from the Practice Options Page. 4. Enter the number of days to Verify Eligibility for Appointment and click on .

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How to add additional offices/locations for Scheduling?

1. Go to Setup -> Practice. 2. Click on the  button from the top left of the screen. This shows the screen to add the new office/ location for scheduling. 3. Enter the Name, LE Code, Entity Type, Separate Acct., Default Service Location, Address (Zip, City, State, Country, Phone1, Phone2, Fax, Email), Identity Information (Tax […]

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