1. How Can I add a Procedure Code? A New CPT can be added only to standard Fee Schedule. To open the Fee Schedule, go to the Setup menu and choose Fee Schedule. Image 1 Click on the button (highlighted in Image 1). Fill in all the mandatory fields to create New CPT- Billable Code […]
Category: FAQs – Setup & Advanced Setup
How do I look up a DX code?
The ICD- 10 Lookup screen is an excellent training tool for physicians or practices in their transition to ICD-10. The ICD 10 Lookup page is designed with two sections, one section with ICD 10 Lookup and the other section with ICD 10 Tabular view. ICD 10 Lookup Interface comes with a feature which will display […]
How to do EDI setup?
Before submitting EDI claims, the correct Insurance details should be entered for the concerned Insurance Company. Go to Setup from the main menu and choose Insurance/ Plan. Search for the Insurance Company for which you want to set up EDI claim submission. Click on the button to open the Insurance Information screen. Make sure appropriate Payer […]
How to create Custom Letter Template?
Go to Advanced Setup from the main menu and choose Letter Master. From the Custom Letter Templates screen click on the button. Now in the box next to the Letter Name type in the desired name for the letter. In the box next to Group Code fill in the correct code from the code sheet. […]
How to locate a Doctor’s specialty information?
1. Go to Setup -> Provider. 2. Search and select the desired provider from the provider list show on screen. 3. The specialty information can be determined from the field named Taxonomy under the Identity Information section.
If a custom remit payment information needs to be indicated on the statement, where can this be entered?
To send the same Communication Info to all statements generated Go to Setup -> Practice. Enter the payment information in the Patient Communication Info text box. To send a different Message during each Statement Generation Go to ‘C2. Generate Patient Statement’, provide the necessary message in the Message field (highlighted in the Image below).
How can you make the Pay to address appear on the Statement?
Go to Advanced Setup —>Billing Options. Choose Yes for Show payable address for Patient Statement.
Why does date of service always default to today on the Enter Charges screen? How to default another date of service on Charge Entry?
We cannot default the DOS. However we can manually change the DOS after entering the CPTs.
Is Phone call reminders available for appointment reminders?
No. Phone call reminders are not available for appointment reminders.
Appointment Reminder: how to setup email or text mode?
To set up appointment reminder through emails, go to Advanced Setup and choose Notifications. To add/ edit email reminder configuration select E-Mail tab. From (E-Mail): The sender email address which should show under reminder Auth. Email: Email from which the alert is sent Auth. Password: Password for the above email Mail Host: Host name for above email Subject: Subject of […]